INES GARCIA

Author Speaker Inventor Freelance

Agile Coach & Salesforce MVP

🎙️ Featuring Ines Garcia 🎙️

Scrum Master Toolbox Vasco Duarte

LeanPup with Len Epp

Virtual Agile

EDUCATION

Certified Scrum Professional CSP®-SM (Agile), Advanced & Scrum Master.

1:1 Communication Sciences — Double
Bachelor Degree, 2008

Protocol (Public, Private & Matters of the State) — Specialisation, 2006

SKILLS

Agile Coach
Project Management
Transformation & Consulting
Branding & Identity
Salesforce
Implementation, Migration & Greenfield
Sales, Service, Communities, App,
Marketing, Pardot, Analytics
CRM, CMS, PMS, BI, ERP
Mentoring

VERTICALS

Non-profit, IoT, Retail, Manufacturing,
Professional Services, Hospitality,
Tourism, Sales, Communication & Digital

LANGUAGES

English – Fluent
Spanish – Fluent
Catalan – Fluent
Italian – Basic

Other Certifications

Salesforce User Experience Designer Certified Integration Architecture Designer
Salesforce Sharing & Visibility Designer
Einstein Analytics & Discovery Consultant
Community Cloud Consultant
Salesforce Pardot Consultant
Salesforce Pardot Specialist
Marketing Cloud Email Specialist
Marketing Cloud Social Specialist
Salesforce Service Cloud Consultant
Salesforce Sales Cloud Consultant
Salesforce Platform App Builder
Certified Advanced Administrator
Salesforce Certified Administrator
SF Accredited Sales Professional

Empowering Agile mindset evolution (not revolution)

On a mission to help organisations to achieve an Agile mindset with the Scrum framework & Kanban elements and increase productivity, transparency and collaboration.

Drive & Focus: Agile, Salesforce, Business Transformation / Change Management, CRM, Team Innovation and Projects Delivery.

About me: Learner, Input, Individualisation, Activator & Intellection. (Signature Themes from The Gallup Organization)

I’m an active collaborator of: ScrumAlliance.org, AgileAlliance.org, Salesforce MVP, leading Trailblazer Community groups, listed on Answers Community leaders, Mentorship Central, named honorary secretary of building residents association and bringing the first Salesforce dreamin’ event to Spain as non-profit association dreamole.es.

Author of Becoming more Agile & Better Estimates:
tiny.cc/authorinesgarcia.

What Do I Do

Demystifying Agile

Scrum Mastering

System Design

121 Coaching

Agile for Salesforce

Team & Consultancy Program

EXPERIENCE

Agile Coach – Salesforce Guru, get:Agile
August 2017 – Current – Self-employed
Supporting multiple organisations to improve at scale. Helping organisations to achieve an Agile mindset with elements from Scrum & Kanban frameworks, whilst delivering value sooner safer and happier.

  • Agile and Enterprise Coach
  • Acting Scrum Master
  • 121 Coaching
  • Demystifying Agile for Teams
  • Solution Architect, Business Analysis and Technical Delivery

📖 Author “Becoming more Agile whilst delivering Salesforce” tiny.cc/sfagile
October 2020
Maybe you’ve heard of Agile and Scrum—but somewhere along the way habits have formed which aren’t achieving that goal. It can be difficult to know how to start to implement change, and even harder to take others with you on that journey. Hence this book, packed with real-life examples of teams and practical things you can start today!

Practice Lead, Startup Consulting & Impact Partner
May 2016 – July 2017
Work with businesses to drive ROI and success through the use of cloud technology on the Salesforce platform.

  • Agile & Delivery Management.
  • Strategy, Deployment & Extension.
  • Delivery of Scope, Solution and Release of Implementations and Enhancements.
  • Sales, Service, Marketing, Community, Apps & Analytics Clouds.
  • Practice Build via Innovation, Trust & Wellness

CRM Manager, Quintessentially Group
July 2015 – April 2016
Managing the DevOps teams across the group.
Liaising with Project, Digital, CRM and Development professionals from the portfolio to support 30 group businesses across 65 global offices.

  • Salesforce Product Management
  • Leading CRM support, business insight and analytics teams
  • Assessment of teams and architecture structure to
    increase effectiveness of operation and deliverables.
  • New orgs implementation and adoption projects for sister
    business and new corporates.
  • Digital marketing implementation and roll-out across the
    board.

Asset Manager, Quintessentially Lifestyle
February 2015 – July 2015
Salesforce / Qforce from day to day activities to project management relating to the development of CRM & Operations roadmap. 700 users across 65 offices globally, accruing over 4,000,000 pageviews a month.

Interim CRM Implementation & Training Manager, GLH Hotels
July 2014 – January 2015
Overseeing the CRM rollout for marketing and business development purposes, with a focus on providing data and intelligence on clients, prospects and personnel matters. Product managing key business development initiatives from inception to delivery, progress reports and lessons learnt.